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\n\n公司成立於2010年，由女性創辦，引以為傲的是，領導層中女性比例超過65%（#女生力量！）。我們於2021年完成了5000萬美元的C輪融資，深知正處於一個偉大事業的起點，正朝著成為全球最貼心的品牌邁進，專注服務亞洲女性消費者，尤其在產品、社群和體驗方面不斷提升。 \n\n我們還有許多工作待完成，並有著令人振奮的發展計劃。因此，我們正在尋找熱情洋溢、渴望創造影響力的人才，加入我們充滿活力的團隊，共同打造一個沒有官僚作風的工作環境（沒錯，你沒看錯！） \n\n主要職責 \n作為新加坡ION Orchard旗艦店的店長，你將負責以下工作： \n\n團隊管理與領導 \n帶領、管理、指導兼職及全職零售助理團隊，提供反饋，達成銷售目標 \n激勵團隊，共同朝集體目標努力 \n與各職能團隊主管緊密合作，特別是商業、營運、市場推廣以及人力與文化團隊 \n\n零售表現與營運：客戶服務、銷售與庫存管理、視覺陳列、營運、人力資源、損耗控制 \n管理門店日常營運，確保為顧客提供流暢且無縫的購物體驗 \n制定、改善並優化零售流程，以提升生產力和門店營運效率 \n負責門店日常行政事務，確保遵守各項政策與程序，包括貨品接收與調撥、收銀對帳等 \n監控、安排及按需訂購庫存，確保門店庫存水平合理，並保持最高準確度 \n按規定於年度內定期或需要時進行盤點 \n維持門店優良的整體環境，並與視覺陳列團隊緊密合作，優化店內展示效果 \n進行人力資源規劃，涵蓋正式及臨時零售員工；根據高峰時段、日期及季節性需求，管理班次安排及員工預算，確保最佳人手配置，提供卓越的品牌顧客體驗 \n招聘、指導並建立一支堅實的兼職與全職員工團隊，使他們認同並實踐LB的願景與使命 \n透過培訓與指導，激勵團隊為所有顧客提供頂級且細心的服務 \n制定策略，透過每週業務檢討，提升門店顧客體驗、推動銷售表現，擴大客戶群、增加客流量並優化盈利能力 \n處理所有來自員工或顧客的問題（如投訴、糾紛等） \n\n要求 \n具備5年零售行業經驗， preferably 具備快時尚行業經驗 \n具備3年管理零售團隊的經驗（包括前場與後場） \n極度以顧客為中心，真心享受服務顧客並深入了解他們 \n具備強大的領導能力與人際技巧，能激勵並帶領零售團隊 \n具備數字敏感度及科技應用能力 \n必須精通書寫及口語英語 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\n與管理層協議後，規劃並定期執行客戶拜訪。 \n妥善撰寫並存檔每次客戶會議的拜訪報告。 \n收集所有相關市場及客戶資訊與反饋，並在內部分享，以提升市場策略的有效性。 \n建立優秀的客戶關係管理，深入了解客戶組織內所有相關商業及技術利益相關者，及其對業務活動與決策的影響。 \n推廣服務合約。 \n積極跟進所有報價。 \n主動調查並回報客戶產品的已安裝基礎（IB）情況。 \n持續掌握合約的訂單／交付跟進狀況，當客戶關係出現危機時，及時向管理層匯報所需高層支援。 \n在當地財務控制人員的協助下，積極追收應收帳款。 \n接受並執行管理層指派的其他有利於公司的項目。 \n要求 \n工程、海事或商業學士學位 \n3至5年於海事、離岸或其他相關領域的銷售經驗 \n能力 \nGoogle Workspace \n獨立工作能力 \n福利 \n陳志明 \n持牌職業介紹所牌照號碼：EA 07C3069 \n職業介紹所登記號碼：R1110620","price":"面议薪资","unit":null,"currency":null,"company":"Royal Ocean 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的業務正在英國和亞太地區（香港及中國）迅速擴張，並計劃進軍美國和歐盟等新市場。隨著公司規模擴大，卓越的運營能力對於兌現產品承諾、維持嚴格的合規要求以及確保客戶滿意至關重要。我們正在尋找一位運營副總裁，能夠在需要時建立體系架構、推動流程優化，並作為跨部門的催化劑，提升整體業務效能。\n\n您將向高級管理層匯報，全面監督公司運營及客戶相關職能的關鍵組成部分，在推動戰略舉措的同時，確保我們的服務交付、合規性和內部運營在多個司法管轄區內有效擴展。這是一個影響深遠的職位，將深入接觸組織各層級，從產品交付到風險監管皆涵蓋其中。\n\n您將負責的工作：\n- 主導跨區域的運營策略，監督涵蓋客戶交付、合規及內部運營的區域團隊與流程。\n- 建立可擴展的系統與工作流程，提升面向客戶的成果，並提高各市場的內部運營效率。\n- 領導並優化產品、技術與客戶團隊之間的跨部門協作，確保提供卓越的端到端服務體驗。\n- 推動客戶洞察、績效指標與內部數據的收集與應用，以支持運營決策。\n- 監督各司法管轄區內的合規框架，專注於風險緩釋、客戶入戶標準及流程管控。\n- 與管理層及區域負責人合作，確保運營模式與市場及客戶需求保持一致。\n- 建立並指導高績效團隊，培養責任感、自主性以及持續改進的文化。\n- 作為複雜客戶問題與運營問題的主要應對窗口，主導戰略性解決方案的規劃與執行。\n- 全面負責並優化客戶入戶流程及客戶生命週期的持續運營。\n- 為客戶管理與客戶服務團隊提供所需的工具、數據與流程支持，助力其成功，從而推動公司戰略性收入增長。\n\n職位要求：\n- 至少5年擔任高級運營領導職務的經驗， preferably 在高速成長的金融科技、SaaS 或技術驅動服務行業。\n- 對跨司法管轄區運營有深入理解（ ideally 包括亞太地區及英國）。\n- 具備同時領導並擴展面向客戶的運營與內部流程的實績。\n- 有實施合規與風險管理框架的經驗，能夠在速度與安全性之間取得平衡。\n- 出色的跨部門領導能力與利益相關者管理技巧。\n- 具備商業頭腦，以數據為導向，並極度關注客戶需求。\n- 能夠輕鬆在高層戰略思維與基層執行之間切換。\n\n福利待遇：\n- 每年提供1000英鎊的學習與發展經費\n- 具競爭力的薪資與薪酬待遇\n- 提供股票期權\n- 位於倫敦橋的全新優質辦公室\n- 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程度或以上或HKQF level 4同等學歷\r\n 最少有兩年以上的銷售經驗、門市零售經驗或顧客服務經驗\r\n 如無相關工作經驗者，唯性格外向、對工作充滿熱誠、積極進取、有責任感亦可\r\n 具良好的表達能力、說話技巧、銷售及顧客服務技巧更佳\r\n 入職後公司將提供完善的在職培訓\r\n 能即時上班者將優先考慮\r\n Benefits\r\n康業金融科技集團運用其優厚資金及專業經驗，致力於以「真誠、真心、真意」為業主提供資金周轉的機會。於2004年，康業信貸快遞正式成立，進行一系列的革新，旨在緊貼市場環境，為業主提供專業、快捷和富彈性的借貸服務，務求做到「新風氣‧新形象」，在銀行和一般財務機構之間建立一個嶄新而又便捷的物業貸款平台。\r\n康業信貸快遞有限公司為康業金融科技集團成員，專注於財務信貸業務，並致力應用金融科技解決傳統信貸業務上問題。憑藉集團其中一位創辦人自1980年起於物業市場累積的人脈網絡及物業估值經驗，集團已對香港物業市場有一定了解，特別精於為物業估值。\r\n作為一間具市場競爭力的公司，我們時刻為員工著想，為使員工能有一個良好的工作環境、擁有完善的薪酬福利及保持良好的身心健康，公司為員工提供以下福利：\r\n\r\n 具吸引力的薪酬待遇\r\n 職業發展機會\r\n 完善的醫療保險及牙科保健\r\n 每年生日假\r\n 入職周年假\r\n 考試假\r\n 進修津貼\r\n 員工置業貸款及員工私人貸款\r\n 其他各項員工福利\r\n ","price":"面议薪资","unit":null,"currency":null,"company":"Konew FinTech Corporation 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