Faster chat, better deals — Get the App

Customer Service Representative (Branch)

Workable

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Proactively promote the latest loan services and products, deliver high-quality customer inquiry services, build and maintain strong customer relationships, and provide professional advice. Key Highlights: 1. Applicants with two or more years of sales, retail, or customer service experience will be given priority 2. Applicants without relevant experience but who are enthusiastic, proactive, and responsible are also welcome 3. The company provides comprehensive on-the-job training to support professional development Proactively promote the latest loan services and products to customers Provide high-quality customer inquiry services, including updates on loan application status and approval results If customers express interest in applying for a loan, arrange for them to complete the application process online or assign hotline staff to follow up Build and maintain strong customer relationships, consistently providing professional advice Work location: Shau Kei Wan / Sai Wan / Sham Shui Po / Kwun Tong Working hours: Monday to Friday (0900–1900) Requirements HKCEE / HKDSE qualification or above, or equivalent to HKQF Level 4 Minimum two years of sales, retail outlet, or customer service experience Applicants without relevant work experience are still considered if they are outgoing, passionate about work, proactive, and responsible Strong communication skills, verbal expression, sales, and customer service skills are preferred Comprehensive on-the-job training will be provided upon joining Candidates available to start immediately will be given priority Benefits Kang Yip FinTech Group leverages its substantial capital and professional expertise to provide property owners with financial liquidity opportunities, guided by the principles of "sincerity, genuine care, and true commitment." Established in 2004 as Kang Yip Credit Express, the company has undertaken a series of innovations aimed at staying closely aligned with market conditions, delivering professional, swift, and flexible property loan services—ushering in a "New Trend, New Image"—and establishing a fresh, convenient property loan platform bridging traditional banks and general financial institutions. Kang Yip Credit Express Limited is a member of Kang Yip FinTech Group, focusing on financial credit operations and committed to applying fintech solutions to address challenges inherent in traditional credit businesses. Drawing upon one of the Group’s founders’ extensive network and property valuation expertise accumulated in the Hong Kong property market since 1980, the Group possesses deep insights into the local property market—particularly excelling in property valuation. As a competitive market player, we constantly prioritize our employees’ well-being—ensuring a positive working environment, offering comprehensive remuneration and benefits, and supporting physical and mental health. The following benefits are provided to employees: Competitive salary package Career development opportunities Comprehensive medical and dental insurance Birthday leave each year Anniversary leave upon completion of each year of service Examination leave Continuing education allowance Staff home purchase loans and personal loans Various other employee benefits

Source: workable
Some content was automatically translated

Posted by

Workable · HR

Location

Workable · HR

Similar jobs

Customer Service Representative (Branch) job by Workable in 2026 | ok.com