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Customer Service Advisor - Full-time (Tuen Mun Store)

Negotiable Salary

Decathlon Hong Kong

Hong Kong

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Description

Your Purpose At Decathlon, great service is our sport. As a Customer Service Advisor, you are the front-line expert who handles transactions, returns, complaints, and delivers a smooth, joyful experience to every user. What You’ll Be Doing Own the cashier and service desk zone Manage returns, refunds, exchanges, and resolve user issues Support Click & Collect, eCommerce, and Delivery services Keep track of cash handling accuracy and systems updates Collaborate with teammates during store opening/closing Take part in layout, stock, and omnichannel service operations Requirements Friendly, calm, and solution-focused Good communicator and enjoy working with people Detail-oriented, reliable, and accurate with systems Flexible with working hours (including weekends/public holidays) Experience in customer service or retail is a plus Benefits Why Join Us? We believe in growing together. Here's what you’ll enjoy as a Decathlon teammate: Performance Bonus based on your team’s results Staff Discount on all Decathlon products Monthly Sports Allowance to support your active lifestyle Health Insurance Coverage (medical & dental) Birthday Leave, Wedding Leave, and Paid Annual Leave MPF + Company Shareholding Scheme Continuous training and career development, locally and globally Let’s Make Every Visit Memorable Love helping people and solving problems? Apply now and bring sport to life with us.

Source:  workable View Original Post

Location
Hong Kong
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workable

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