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About us An award-winning Fintech organization with a dedicated team of 600+ professionals across the globe. With more than 15 offices across the world, we are a people centric company which prides itself on being product oriented for customer success. As we continue the journey of scaling up our business, we are passionate about expanding our multicultural and diverse workforce. We can offer excellent opportunities to develop your career path and provide you with the tools and support to be successful in your journey with us. Zeal group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology, with a presence in all major global locations. Product & Process Training Deliver regular internal training to help the sales team understand our trading products, platforms, and internal procedures. Create user guides, FAQs, and onboarding materials for new sales team members. Technical & Product Support Act as the first point of contact for sales team inquiries related to product functionality or client-facing issues. Coordinate with product, tech, or operations teams to resolve technical questions or escalate bugs and issues. Workflow Clarification & Support Assist the sales team in understanding internal workflows including account opening, deposits, client verification, and trading operations. Help identify and suggest improvements to simplify sales-related processes. Sales Tools & Collateral Prepare and maintain updated support materials such as product comparisons, process diagrams, feature highlights, etc. Ensure that the sales team is equipped with the latest documents and tools for client presentations. Feedback Collection & Internal Coordination Gather product and operational feedback from the sales team and clients. Act as a communication hub between frontline sales and internal product/tech teams. Cross-departmental Communication Ensure timely coordination across multiple departments to support sales execution and client satisfaction. Track follow-ups and ensure smooth handovers for complex cases. Requirements Bachelor’s degree or higher; majors in Business, Finance, Engineering, or Information Systems are preferred. 3 years of experience in sales support, product operations, middle office, or client service roles, preferably in fintech or financial services. Strong communication skills in English and Chinese Excellent problem-solving skills and logical thinking; able to work under pressure and manage multiple tasks. Comfortable using tools such as Microsoft Office, process mapping software, or CRM systems.

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Turn Passion into Business. Bring Stranger Soccer to Hong Kong. What if you could take something you love—football—and turn it into a sustainable, growing business? At Stranger Soccer, that’s exactly what we’ve made possible. We’re expanding our unique football experience platform to new cities—and we’re looking for a local leader in Hong Kong to take the reins. Someone who understands football culture, thrives on building something meaningful, and is ready to operate their own venture with the support of a proven global brand. Imagine this: Players in your city scroll through dozens of weekly football games on an app. They book in seconds. They show up. They play. They are ensured of a consistent high quality game experience because you are making sure of it. You’re behind it—operating a full football ecosystem for your community. How It Works: Stranger Soccer has redefined how people play the world's most loved sport. Through our tech platform, we make casual football as easy to access as a gym session. With thousands of users in Singapore and expanding, our model is built for scale—and we’re ready to bring it to Hong Kong. Who We’re Looking For: A football enthusiast with strong local insight A strategic thinker with leadership and business experience An entrepreneurial mind ready to operate independently with strong central support Someone who wants more than a job—they want ownership and impact You’ll manage everything from operations to marketing to team hiring. But you won’t do it alone—our HQ team provides the tools, playbook, and platform to help you succeed. This is an opportunity to own and operate a business—not employment. You’ll own and grow the brand in your city, backed by global expertise. Curious? Visit www.strangersoccer.com → Click “Bring Stranger Soccer to Your City” to explore the opportunity and express your interest. Let’s change how the world plays football—one city at a time.

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Job responsibilities: Hotline support for technical enquiries with professional manners Handle goods returns process Support, analyze and solve technical enquiries & problems for internal/external parties Maintain strong working relationships with internal teams such as Sales, Engineering, Service, Marketing etc. Manage cases via BFO systems Requirements Requirements: Higher Diploma or above in Electrical Engineering 1 year of working experience is preferred. Fresh graduate will also be considered. Good communication skills & good telephone manner Customer-oriented & self-motivated and a good team player Product knowledge of ACB, MCCB, PLC or BMS Good command in English, Cantonese & Mandarin Good PC skills including Word, Excel, PowerPoint Benefits What we offer: Double pay Medical and dental benefits (including spouse and children) 15 days annual leave and additional 1 day of birthday leave On-the-job Training Positive & supportive working environment We offer attractive remuneration package to the successful candidates. Interested parties please submit your application with your full resume and expected salary. (Personal data collected will be used for recruitment purpose only) Applications will be kept confidential and used for recruitment purpose only. The Company will retain the applications for a maximum period of six months and may refer suitable applicants to other vacancies within the Group.

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