Business Operations Manager

About us: FUTU Securities are a recognized Fintech Unicorn & Asia’s top-ranked online broker, providing a one-stop online investing services & experience. Registered by Hong Kong's Securities and Futures Commission (CE No. AZT137), Futu redefines online brokerage services in Hong Kong & Mainland China with our leading internet & financial technology, who also keeps improving customer's experience and driving industrial innovation backed by independent technological Research & Development capabilities on the whole trading process and our creative internet operating model. Our investing platform Futubull, provides market data, trading service and news feed of Hong Kong, Mainland China and United States stock markets. Up to now, Futubull users not only experience a superior all-in-one investing service at Futu, but also develop their trading knowledge and skills from the community. Work scope: Establish and maintain diverse institutional client relationships, such as Private Fund, Family Office, Finance Adviser, Asset Management company, etc; Provide full account service for clients, including trading and execution, margin financing, IPO placement, block-trade, etc. Work closely with Back office to insure the execution process. Requirements 5+ years working experience in Hong Kong capital market; Have solid existing institutional client relationships in Hong Kong, and have strong ability to develop new institutional clients; Good command of Cantonese and English, able to server local and international clients.

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Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue. Our Platform The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises. Our Backing & Partnerships Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence. We are on a mission to turn conversations into revenue—and as we scale, we're looking for a visionary Head of Revenue Operations to architect, optimize, and drive our global revenue engine. You’ll be Wati’s first global RevOps leader. This is a pivotal role that sits at the intersection of strategy, systems, and GTM alignment. From forecasting and process design to tooling and performance insights, you will own the infrastructure that enables predictable and scalable revenue growth across Sales, Marketing, Partnerships, and Customer Success. This role is ideal for a hands-on, systems-oriented leader who has built and led RevOps in high-growth B2B SaaS environments, especially those with global GTM teams and multi-channel distribution models (PLG, outbound, channel). What You’ll Do 🧠 Strategic Planning & Forecasting Own the global revenue operations strategy, working closely with C-suite and GTM leaders (Sales, CSM, Partnership). Develop and manage the global forecasting process, creating and maintaining dashboards and reports that provide actionable insights into GTM performance, pipeline health, and key revenue trends. 🔄 Process Design & Optimization Architect and continuously optimize the end-to-end revenue process, from lead-to-renewal. This includes refining lead scoring, handoffs, sales cycle stages (with a focus on the mid-market), and standardizing proposal and RFQ management to increase sales velocity Operationalize PLG and sales-assisted models together 💰 Sales Compensation & Performance Design, model, and administer sales compensation plans in partnership with Finance and Sales leadership to drive performance. Lead strategic planning activities, including territory design, quota setting, and capacity planning. 📊 Tech Stack & Data Management Own and scale the global RevOps tech stack (e.g., HubSpot, Chargebee, Intercom, Vitally). Ensuring high data integrity and leveraging automation to improve productivity. 🌍 Cross-Functional Alignment Act as a key cross-functional partner, aligning Sales, Marketing, Customer Success, and Partnership teams around a unified GTM motion. Drive RevOps enablement and global documentation to ensure operational excellence. Requirements 6–10+ years of experience in Revenue Operations or Sales Strategy roles, with at least 3 years in a global leadership capacity. Deep familiarity with the SaaS GTM lifecycle: inbound, outbound, PLG, expansion, channel. Hands-on expertise in designing sales compensation plans, optimizing sales processes (especially in the mid-market), and building forecasting models from the ground up. Proven track record of implementing and scaling CRMs (HubSpot, Salesforce) and the broader RevOps tooling/automation stack. Strong quantitative and analytical skills, with a demonstrated ability to translate complex data into executive-level insights and strategic recommendations. Experience managing or mentoring RevOps or GTM Ops teams across regions. Excellent communication and stakeholder management skills 🌟 Bonus Points Experience supporting PLG + sales-assisted hybrid models. Understanding of WhatsApp, conversational commerce, or messaging platforms. Background in SaaS businesses operating across APAC, LATAM, and EMEA. Familiarity with product analytics platforms (Heap, Looker) and integration with GTM tools.

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Turn Passion into Business. Bring Stranger Soccer to Hong Kong. What if you could take something you love—football—and turn it into a sustainable, growing business? At Stranger Soccer, that’s exactly what we’ve made possible. We’re expanding our unique football experience platform to new cities—and we’re looking for a local leader in Hong Kong to take the reins. Someone who understands football culture, thrives on building something meaningful, and is ready to operate their own venture with the support of a proven global brand. Imagine this: Players in your city scroll through dozens of weekly football games on an app. They book in seconds. They show up. They play. They are ensured of a consistent high quality game experience because you are making sure of it. You’re behind it—operating a full football ecosystem for your community. How It Works: Stranger Soccer has redefined how people play the world's most loved sport. Through our tech platform, we make casual football as easy to access as a gym session. With thousands of users in Singapore and expanding, our model is built for scale—and we’re ready to bring it to Hong Kong. Who We’re Looking For: A football enthusiast with strong local insight A strategic thinker with leadership and business experience An entrepreneurial mind ready to operate independently with strong central support Someone who wants more than a job—they want ownership and impact You’ll manage everything from operations to marketing to team hiring. But you won’t do it alone—our HQ team provides the tools, playbook, and platform to help you succeed. This is an opportunity to own and operate a business—not employment. You’ll own and grow the brand in your city, backed by global expertise. Curious? Visit www.strangersoccer.com → Click “Bring Stranger Soccer to Your City” to explore the opportunity and express your interest. Let’s change how the world plays football—one city at a time.

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