Senior Marketing Manager (Global Brokers)

Job Overview Responsible for developing, maintaining, and optimizing the exchange’s business continuity plans (BCP) to ensure critical operations remain functional during disruptions. Collaborate with cross-functional teams to assess risks, design mitigation strategies, and validate the effectiveness of BCP. Prefer location: Shenzhen. Key Responsibilities Business Continuity Planning Develop and maintain the exchange’s BCP, including disaster recovery and emergency response plans. Regularly review and update BCP to align with evolving business needs and regulatory requirements. Identify and assess risks impacting exchange operations (e.g., technical failures, market volatility, external events). Design and implement risk mitigation measures to minimize potential disruptions. Training & Simulation Organize and conduct BCP training and drills to ensure all employees understand their roles and responsibilities during emergencies. Evaluate simulation outcomes and propose improvement actions. Cross-Department Coordination Partner with technical, operations, compliance, and legal teams to ensure BCP comprehensiveness and effectiveness. Coordinate cross-departmental resources to support BCP implementation. Crisis Communication Lead communication with internal and external stakeholders during disruptions. Ensure timely and accurate information dissemination to uphold the exchange’s reputation and client trust. Requirements Education Bachelor’s degree in Risk Management, Emergency Management, Computer Engineering, or related fields. Master’s degree or professional certifications (e.g., CBCP, CBRM) preferred. Experience 5+ years in risk management or business continuity planning roles, preferably within financial services or crypto exchanges. Familiarity with crypto exchange operations and practical experience managing common risk scenarios. Proven experience designing enterprise-level (B2B) complex system tools. Skills Strong system architecture understanding and ability to deliver highly productive business solutions. Excellent project management and cross-functional collaboration skills. Personal Attributes High sense of accountability for business and system stability. Analytical mindset to identify potential risks in business processes. Exceptional communication and interpersonal skills; English and Mandarin proficiency for workplace communication.

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About us An award-winning Fintech organisation with a dedicated team of 500+ professionals across the globe. With more than 15 offices across the world, we are a people centric company which prides itself on being Product oriented for customer success. As we continue the journey of scaling up our business, we are passionate about expanding our multicultural and diverse workforce. We can offer excellent opportunities to develop your career path and provide you with the tools and support to be successful in your journey with us. Zeal group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology, with a presence in all major global locations. Requirements We are seeking a visionary and highly skilled Head of Payment to lead our payment solutions in the fast-evolving fintech environment. This executive role combines strategic decision-making, operational leadership, and global psp development to build and optimize our payment capabilities on an international scale. The ideal candidate will have extensive experience in payment product management, coupled with a global perspective and established network within the payments ecosystem to drive cross-border initiatives, partnerships, and regulatory compliance. Responsibilities: Strategic Leadership in Payment Solutions: Set and execute the vision for our global payment strategy, ensuring solutions are secure, scalable, and compliant with international standards while meeting the unique demands of fintech sector. Foster a high-performance, innovative team culture focused on excellence and accountability. Global Channel Development: Build and leverage strategic partnerships with international payment processors, financial institutions, and blockchain-based payment networks to enhance our global payment channels. Ensure that our payment solutions are optimized for seamless cross-border transactions and localized to meet diverse regional requirements. Product Lifecycle Management: Oversee the entire lifecycle of payment products, from ideation and launch to enhancement and ongoing optimization, with a particular focus on adapting products for different markets. Decision-Making and Vision: Utilize strong decision-making skills and market insight to guide complex product and channel decisions, ensuring alignment with strategic objectives and rapid adaptation to industry changes. Data-Driven Optimization: Implement advanced data analytics to drive product and operational strategies, optimizing transaction processing, identifying growth opportunities, and developing features that enhance both user experience and market reach. Regulatory and Compliance Leadership: Ensure adherence to global standards and proactively address changes in requirements across regions. Integrate compliance into all product and operational workflows, managing risks effectively in fintech landscape. Qualifications Bachelor’s degree in Information Technology, Business Administration, or a related field; advanced degrees or certifications in finance, blockchain, or compliance are highly preferred. 10+ years of product management experience in financial services, payments, or fintech, with substantial exposure to global payment systems, particularly within payment, Web3, cryptocurrency, or CFD industries. Proven expertise in managing large-scale payment ecosystems and establishing global partnerships that support cross-border capabilities and localization strategies. In-depth knowledge of payment processing systems, including payment hubs, digital wallets, and blockchain-based payments. Expertise in global regulatory compliance and understanding of regional requirements in Web3 and CFD markets. Track record of leading high-impact teams, with demonstrated ability to drive product success in complex, multi-market environments.

I have relocated to Osaka. In a cooperative format, we introduce mother groups through our shopping. When customers purchase goods with total weight over 25K, you can get $100 referral fee per customer. For example, when the goods of 25K may include milk powder, children's clothes, pants, accessories, etc., which altogether reach 25K. We cooperate with Japan FedEx, so for example, if shipped today, it will be received tomorrow. You can check my rating. I have been operating for eight years and was one of the first customers on Carosell, so feel free to安心 (rest assured)! It is suggested to refer mother groups food products, milk powder, etc., because every month they need to increase their food supply, providing you a stable monthly income. Details are available upon request. If you need any Japanese products purchased on your behalf, please contact me. Or if you want to open an online shop in Hong Kong selling Japanese products, you can also cooperate with us and inquire further, including trendy brands, etc.

Job Overview Responsible for the full life-cycle management of the exchange’s core trading products (spot, leveraged trading, API services, etc.). Deeply understand trading engine principles, liquidity mechanisms, and user behavior to design and optimize high-concurrency, low-latency trading systems. Drive platform trading volume, user engagement, and market competitiveness while ensuring asset security and compliance. Prefer Location: Shenzhen Key Responsibilities Product Design & Iteration Lead functional design for core products such as spot and leveraged trading, including order book mechanisms, order types (limit/market/stop-loss), fee structures, and liquidity incentive programs. Drive feature expansion and performance optimization for trading APIs (FIX/REST/WebSocket) to support quant teams and market maker ecosystems. Design liquidity solutions (e.g., order routing, liquidity provider management) to integrate multi-regional market liquidity. Coordinate matching engine optimization (e.g., latency reduction, throughput enhancement) and collaborate with technical teams to enable high-frequency trading scenarios. Market Analysis & Strategy Monitor product trends of leading exchanges (e.g., Coinbase, Kraken, Robinhood), analyze user trading behavior data, and develop differentiated competitive strategies. Risk Control & Compliance Build multi-layered risk control systems (self-trade prevention, abnormal pattern detection, circuit breaker mechanisms). Lead emergency response planning for trading incidents, refining real-time intervention and post-event analysis processes. Cross-Team Collaboration Partner with technical teams to deliver trading system development and ensure compliance with regulations (e.g., geographical IP restrictions). Support operations teams in designing trading campaigns (e.g., first-trade rewards, trading competitions). Requirements Education Bachelor’s degree or higher in Computer Science, Financial Engineering, or related fields. Experience 5+ years in trading system product management, with preference for Crypto exchanges, traditional brokerages, or high-frequency trading firms. Proficient in order book matching logic, liquidity pool management, and market depth optimization; experience designing high-concurrency systems (e.g., daily trading volume exceeding 1B+). At least one successful case of leading core trading features (e.g., leveraged trading launch, API performance upgrades). Skills Deep understanding of Crypto markets, leveraged trading, arbitrage strategies, and market maker ecosystems. Familiarity with large-scale system architecture and end-to-end crypto derivatives exchange workflows. Knowledge of global regulatory frameworks and compliance requirements. Strong industry, market, and competitor insights. Personal Attributes Exceptional execution and self-drive, setting an example for teams. Strong communication skills in English for effective collaboration with global clients and institutions. Thrives in fast-paced, dynamic environments. English and Mandarin proficiency for workplace communication.

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