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We are seeking a dedicated and knowledgeable System Support Engineer to join our dynamic Service Team. Responsibilities Diagnose and resolve hardware & networking issues for clients. Provide timely technical support and assistance via various channels including phone, email, and chat. Document all support interactions and maintain accurate records of support tickets. Monitor system performance and proactively address potential issues before they affect users. Collaborate with cross-functional teams to improve systems and processes. Conduct training sessions for users on software and system usage best practices. Stay up-to-date with the latest technology trends and product updates to provide informed recommendations. Requirements VTC Graduate / F.5 or above, with at least 2 years experience in computer networking. Able to provide good customer service & communication skill. Familiar with Microsoft products. Hardworking with team work spirits. Less-experienced of Fresh Graduates will be considered.

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FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed. At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $3 billion, helping over 18,000 e-Commerce SMEs to grow since inception. What you need to do Assisting in research in various business topics including but not limited to overseas expansion, peers comparison and investor background Assisting in data analytics to understand business performance and formulate action items Analysing the root cause of problems in business and finding effective solutions Coordinating and attending team meetings and collecting feedback from team members Assist in providing business / administrative support to supervisors Requirements Undergraduate in Business, Business Management, Marketing, Advertising, Communications or other related disciplines Strong interpersonal, communication and analytical skills Strong self-motivation and willingness to learn Proactive, responsible, and trustworthy Knowledge on data analytics tool (e.g. VBA macro, Power BI and Quick BI, etc) is an advantage Knowledge on design software (e.g. Illustrator, Photoshop, etc) is an advantage Why FundPark Collaborate with a cohesive group of young entrepreneurs working towards peak performance Led and inspired by a team of experienced and visionary industry leaders An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan Join us at this exciting scale-up stage for ample development and career growth opportunities Benefits Five-day work week

Job Responsibilities: • Responsible for daily inspection, monitoring, and troubleshooting of server room equipment to ensure stable system operation. • Install, configure, and maintain servers, storage devices, and network equipment. • Perform integrated wiring and运维 of server room infrastructure, responding promptly to abnormal situations. • Assist in optimizing operation and maintenance processes to improve efficiency and stability. • Required to have a certain level of physical strength to carry equipment (such as servers, network equipment, etc.). Qualifications: • Understand TCP/IP protocol, familiar with network switching, routing protocols, and basic network architecture. • Proficient in installation, configuration, and maintenance of network devices (switches, routers, firewalls, etc.). • Possess strong problem analysis and resolution skills, able to efficiently handle emergencies. • Demonstrate good communication skills and teamwork spirit, capable of collaborating effectively with different teams.

Kody, a fast-growing Fintech specialising in bringing online payments and better financial services to brick and mortar businesses, is on the lookout for an Android Engineer with strong expertise in Kotlin to join our innovative mobile development team. This role offers the opportunity to develop and maintain Kody's Android mobile applications that make a difference in the financial landscape. You will work collaboratively with cross-functional teams, contributing to the design and implementation of new features while ensuring that the applications perform optimally and meet high-quality standards. We are looking for a motivated candidate who has significant experience in Android development using Kotlin and a solid understanding of the Android ecosystem. Your passion for building user-friendly and secure applications will be key as you take on challenges within the mobile domain. Responsibilities Design, develop, and maintain high-quality Android applications using Kotlin. Collaborate with product managers, designers, and backend developers to create new features. Ensure the performance, quality, and responsiveness of applications. Write clear, maintainable code with adherence to best practices. Identify and resolve bugs and performance bottlenecks. Stay current with emerging technologies and trends in Android development. Contribute to architectural decisions and code reviews. Requirements Proven experience in Android app development with Kotlin. Strong understanding of Android architecture components and best practices. Familiarity with RESTful APIs and integration techniques. Experience with version control systems, preferably Git. Knowledge of UI/UX principles and guidelines. Ability to work effectively within a team and communicate technical concepts clearly. Strong problem-solving skills and attention to detail. Passion for mobile technology and a commitment to quality. Benefits We're a fast growing, exciting company within a rapidly developing industry. You'll be surrounded by super ambitious individuals who think really big. What we offer: 🎁 31 days of annual leave per year (inc. national holidays) 🌴 Health and Dental Insurance 🏥 HKD$10,000 L&D allowance per year 📚 Regular team socials (office and out of office) 🎉 Great office locations 🌆

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