Project Manager / Assistant Project Manager (Luxury Retail Interiors)

Your Purpose At Decathlon, great service is our sport. As a Customer Service Advisor, you are the front-line expert who handles transactions, returns, complaints, and delivers a smooth, joyful experience to every user. What You’ll Be Doing Own the cashier and service desk zone Manage returns, refunds, exchanges, and resolve user issues Support Click & Collect, eCommerce, and Delivery services Keep track of cash handling accuracy and systems updates Collaborate with teammates during store opening/closing Take part in layout, stock, and omnichannel service operations Requirements Friendly, calm, and solution-focused Good communicator and enjoy working with people Detail-oriented, reliable, and accurate with systems Flexible with working hours (including weekends/public holidays) Experience in customer service or retail is a plus Benefits Why Join Us? We believe in growing together. Here's what you’ll enjoy as a Decathlon teammate: Performance Bonus based on your team’s results Staff Discount on all Decathlon products Monthly Sports Allowance to support your active lifestyle Health Insurance Coverage (medical & dental) Birthday Leave, Wedding Leave, and Paid Annual Leave MPF + Company Shareholding Scheme Continuous training and career development, locally and globally Let’s Make Every Visit Memorable Love helping people and solving problems? Apply now and bring sport to life with us.

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Job Summary: We are looking for an experienced and proactive HR Senior Associate/ Manager to drive all human resources functions within the organization. This role is responsible for managing the end-to-end HR processes, including recruitment, employee relations, culture building, payroll administration, compliance, and talent development. The ideal candidate will have strong knowledge of employment laws in Asia and Middle East, excellent communication skills, and a passion for fostering a positive workplace culture. Job Responsibilities HR Operations & Compliance Drive the overall HR operations and ensure compliance with Hong Kong employment laws and company policies Maintain and update HR records, databases, and employee documentation Ensure adherence to labor laws, regulatory requirements, and company policies Employee Onboarding Prepare and initiate all the reference check and licensing for coming new employees Oversee employee onboarding and orientation programs to ensure a smooth transition for new hires Employee Relations & Performance Management Serve as a key point of contact for employee relations, handling grievances, conflict resolution, and disciplinary actions Implement and manage performance evaluation processes, providing guidance to employees and managers Foster a positive and inclusive workplace culture through engagement initiatives Compensation, Benefits & Payroll Administration Manage employee benefits programs, leave administration, and payroll coordination Ensure accurate and timely payroll processing and compliance with tax and labor regulations Conduct benchmarking to maintain competitive compensation structures Training & Development Identify training needs and develop learning and development initiatives Organize workshops, leadership programs, and career development opportunities Support continuous employee growth and succession planning HR Reporting & Data Analysis Prepare HR reports and analytics to support management in decision-making Monitor key HR metrics, such as turnover rates, employee engagement, and performance trends Utilize HRIS systems to streamline and automate HR processes Requirements Education & Experience: Bachelor’s degree in Human Resources, Business Administration, or a related field Minimum 4-8+ years of HR experience Strong knowledge of employment laws and regulations in Asia Skills & Competencies: Experience with HRIS systems and Microsoft Office applications Excellent communication and interpersonal skills Strong problem-solving, organizational, and leadership abilities Ability to handle confidential information with discretion and professionalism Fluency in English, Mandarin, and Cantonese is required Preferred Qualifications: HR certification (e.g., CIPD, SHRM, HKIHRM) is a plus Experience in Financial industry is preferred

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Carry out internal administrative support to the department Ensure proper maintenance and storage of loan files Input data to system accurately Filing and scanning loan documents Prepare postal mails of various payment reminder letters Participate in regular meeting as required Perform any ad-hoc duties as assigned by superior Requirements Secondary education (HKDSE) or above 1 year clerical working experience is preferable MS Office (Word & Excel) Application and Chinese Word Processing Good interpersonal communication in written & spoken Chinese and English Responsible, self-motivated and willing to learn Support minimum 2 working days per week Immediate availability is highly preferred Benefits N/A

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