Customer Service Advisor - Full-time (Causeway Bay Store)

Your Purpose As a Sports Sales Assistant, you are part of our frontline sport community — offering advice, ensuring great layout, and helping users find what they need. You’ll bring your energy, your smile, and your love of sport to every shift. What You’ll Be Doing Greet users and offer friendly, sport-related product advice Refill, tidy, and maintain shop layout and stock Help with Click & Collect and in-store services Collaborate with your teammates to ensure smooth daily operations Support store activities during peak periods and weekends Requirements Who You Are Love sport and love helping people Active, curious, and a team player Punctual and reliable Able to work at least 2 shifts per week, including one weekend shift No experience needed — just bring your energy! Benefits Why Join Us? Flexible scheduling to match your lifestyle Sports allowance and teammate discount A fun and active working environment Learn, grow, and explore opportunities to go full-time Start Your Sport Adventure Whether you’re a student, a sport lover, or just curious — we welcome you! Apply now and join the team.

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Apple device preferential policy: 1. Need to use the most common Apple devices with the most commonly used ID. 2. The more you spend recently, the better. 3. Cannot change country or region recently, etc. About 10 minutes per day, earn thousands of dollars easily.

Your Purpose At Decathlon, great service is our sport. As a Customer Service Advisor, you are the front-line expert who handles transactions, returns, complaints, and delivers a smooth, joyful experience to every user. What You’ll Be Doing Own the cashier and service desk zone Manage returns, refunds, exchanges, and resolve user issues Support Click & Collect, eCommerce, and Delivery services Keep track of cash handling accuracy and systems updates Collaborate with teammates during store opening/closing Take part in layout, stock, and omnichannel service operations Requirements Friendly, calm, and solution-focused Good communicator and enjoy working with people Detail-oriented, reliable, and accurate with systems Flexible with working hours (including weekends/public holidays) Experience in customer service or retail is a plus Benefits Why Join Us? We believe in growing together. Here's what you’ll enjoy as a Decathlon teammate: Performance Bonus based on your team’s results Staff Discount on all Decathlon products Monthly Sports Allowance to support your active lifestyle Health Insurance Coverage (medical & dental) Birthday Leave, Wedding Leave, and Paid Annual Leave MPF + Company Shareholding Scheme Continuous training and career development, locally and globally Let’s Make Every Visit Memorable Love helping people and solving problems? Apply now and bring sport to life with us.

Salaries can reach HKD 80,000 to HKD 150,000. You can receive it within 3-5 days. Salary advances of thousands are available if needed.

Your Purpose As a Sports Sales Advisor, you’re not just selling — you're delivering sport experiences. You take care of our users before, during, and after their purchase by being a sports expert, a service ambassador, and a problem solver. What You’ll Be Doing Understand user needs and offer personalized sport advice Manage layout, stock, pricing, and display in your sport zone Handle Click & Collect, Buyback, Rental and other omnichannel offers Monitor and adjust KPIs (sales, NPS, layout score, shrinkage) Work closely with your teammates during store operations (replenishment, delivery, etc.) Solve user issues proactively and escalate when needed Be a Decathlon ambassador — online and offline! Requirements Friendly, calm, and solution-focused Good communicator and enjoy working with people Detail-oriented, reliable, and accurate with systems Flexible with working hours (including weekends/public holidays) Experience in customer service or retail is a plus Benefits Why Join Us? We believe in growing together. Here's what you’ll enjoy as a Decathlon teammate: Performance Bonus based on your team’s results Staff Discount on all Decathlon products Monthly Sports Allowance to support your active lifestyle Health Insurance Coverage (medical & dental) Birthday, Wedding allowance, and Paid Annual Leave MPF + Company Shareholding Scheme Continuous training and career development, locally and globally Make Sport Your Everyday Job If you're ready to connect your passion with purpose — apply now and start your Decathlon journey!