Customer Service Advisor - Full-time (Kai Tak Store)

Your Purpose As a Sports Sales Advisor, you’re not just selling — you're delivering sport experiences. You take care of our users before, during, and after their purchase by being a sports expert, a service ambassador, and a problem solver. What You’ll Be Doing Understand user needs and offer personalized sport advice Manage layout, stock, pricing, and display in your sport zone Handle Click & Collect, Buyback, Rental and other omnichannel offers Monitor and adjust KPIs (sales, NPS, layout score, shrinkage) Work closely with your teammates during store operations (replenishment, delivery, etc.) Solve user issues proactively and escalate when needed Be a Decathlon ambassador — online and offline! Requirements Friendly, calm, and solution-focused Good communicator and enjoy working with people Detail-oriented, reliable, and accurate with systems Flexible with working hours (including weekends/public holidays) Experience in customer service or retail is a plus Benefits Why Join Us? We believe in growing together. Here's what you’ll enjoy as a Decathlon teammate: Performance Bonus based on your team’s results Staff Discount on all Decathlon products Monthly Sports Allowance to support your active lifestyle Health Insurance Coverage (medical & dental) Birthday, Wedding allowance, and Paid Annual Leave MPF + Company Shareholding Scheme Continuous training and career development, locally and globally Make Sport Your Everyday Job If you're ready to connect your passion with purpose — apply now and start your Decathlon journey!

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Your Purpose As a Sports Sales Advisor, you’re not just selling — you're delivering sport experiences. You take care of our users before, during, and after their purchase by being a sports expert, a service ambassador, and a problem solver. What You’ll Be Doing Understand user needs and offer personalized sport advice Manage layout, stock, pricing, and display in your sport zone Handle Click & Collect, Buyback, Rental and other omnichannel offers Monitor and adjust KPIs (sales, NPS, layout score, shrinkage) Work closely with your teammates during store operations (replenishment, delivery, etc.) Solve user issues proactively and escalate when needed Be a Decathlon ambassador — online and offline! Requirements Friendly, calm, and solution-focused Good communicator and enjoy working with people Detail-oriented, reliable, and accurate with systems Flexible with working hours (including weekends/public holidays) Experience in customer service or retail is a plus Benefits Why Join Us? We believe in growing together. Here's what you’ll enjoy as a Decathlon teammate: Performance Bonus based on your team’s results Staff Discount on all Decathlon products Monthly Sports Allowance to support your active lifestyle Health Insurance Coverage (medical & dental) Birthday, Wedding allowance, and Paid Annual Leave MPF + Company Shareholding Scheme Continuous training and career development, locally and globally Make Sport Your Everyday Job If you're ready to connect your passion with purpose — apply now and start your Decathlon journey!

A. Target students: Form 1 to Form 6 (secondary school only). B. My qualifications: 1. I hold a Bachelor of Arts degree in Chinese Language and Literature from The Chinese University of Hong Kong, and a Master of Arts degree in Chinese from The University of Hong Kong; 2. I have over ten years of teaching experience in secondary school Chinese subjects; 3. I have served as a marker for Chinese writing papers in the Hong Kong Diploma of Secondary Education Examination; 4. I was previously the head of the Chinese subject department at a traditional prestigious secondary school in Central and Western District. C. Teaching mode: 1. These are one-on-one lessons. 2. Lessons will be conducted via Zoom. 3. One lesson per week, each lasting one hour. 4. This course is taught in Cantonese. 5. In principle, during each writing lesson, the tutor will assign a writing exercise which must be submitted by the specified date. The tutor will review and explain the work during the next writing lesson (if there are no further lessons, there may not be any assignments). If students find it difficult to cope due to excessive essay workload, they may discuss with the tutor to reduce the frequency or adjust the word count. 6.

Your Purpose As a Sports Sales Assistant, you are part of our frontline sport community — offering advice, ensuring great layout, and helping users find what they need. You’ll bring your energy, your smile, and your love of sport to every shift. What You’ll Be Doing Greet users and offer friendly, sport-related product advice Refill, tidy, and maintain shop layout and stock Help with Click & Collect and in-store services Collaborate with your teammates to ensure smooth daily operations Support store activities during peak periods and weekends Requirements Who You Are Love sport and love helping people Active, curious, and a team player Punctual and reliable Able to work at least 2 shifts per week, including one weekend shift No experience needed — just bring your energy! Benefits Why Join Us? Flexible scheduling to match your lifestyle Sports allowance and teammate discount A fun and active working environment Learn, grow, and explore opportunities to go full-time Start Your Sport Adventure Whether you’re a student, a sport lover, or just curious — we welcome you! Apply now and join the team.

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