Sports Sales Advisor - Full-time (Kai Tak Store)

Your Purpose As a Sports Sales Advisor, you’re not just selling — you're delivering sport experiences. You take care of our users before, during, and after their purchase by being a sports expert, a service ambassador, and a problem solver. What You’ll Be Doing Understand user needs and offer personalized sport advice Manage layout, stock, pricing, and display in your sport zone Handle Click & Collect, Buyback, Rental and other omnichannel offers Monitor and adjust KPIs (sales, NPS, layout score, shrinkage) Work closely with your teammates during store operations (replenishment, delivery, etc.) Solve user issues proactively and escalate when needed Be a Decathlon ambassador — online and offline! Requirements Friendly, calm, and solution-focused Good communicator and enjoy working with people Detail-oriented, reliable, and accurate with systems Flexible with working hours (including weekends/public holidays) Experience in customer service or retail is a plus Benefits Why Join Us? We believe in growing together. Here's what you’ll enjoy as a Decathlon teammate: Performance Bonus based on your team’s results Staff Discount on all Decathlon products Monthly Sports Allowance to support your active lifestyle Health Insurance Coverage (medical & dental) Birthday, Wedding allowance, and Paid Annual Leave MPF + Company Shareholding Scheme Continuous training and career development, locally and globally Make Sport Your Everyday Job If you're ready to connect your passion with purpose — apply now and start your Decathlon journey!