CX Trainer - Freelance

SUMMARY This role will be based at the Regional HR Office in Hong Kong to provide a full spectrum of HR support, including Recruitment and Compensation & Benefits Administration for Hong Kong, Macau, Australia and Singapore. RESPONSIBILITIES Responsible for support full spectrum of human resources functions, including, but not limited to, compensation & benefits administrations, talent acquisition and employee relations management for assigned countries Provide Payroll and C&B administration support including payroll calculation, MPF, taxation, leave management, employee compensation, medical and insurance etc Manage the full recruitment cycle, from job postings, interview arrangement, contract preparation and on/off-boarding Ensure HR related policies and procedures are followed and review regularly to reflect up-to-date employment law and best practice  Prepare HR related data for cost allocation and tracking Provide current human resources related advice, guidance and support to our employees Upkeeping accurate employment records and database Support in preparing and consolidating HR related analysis and regular reports Organize staff activities and related events Assist in the day-to-day HR operations, HR related projects and ad hoc tasks assigned Requirements Degree holder in Human Resources, Business Administration or related discipline  Minimum 5 years’ of relevant experience in retail industry Well versed in Hong Kong employment legislations and other statutory ordinances  Candidate with experience in Singapore and Macau payroll would be an advantage Independent with ability to multi-task and to stay highly organized in the event of fast changing retail environment and competing deadlines Excellent command of written and spoken English and Chinese A team player with excellent interpersonal skills, good analytical and problem-solving skills Responsible, proactive, mature with positive attitude; eager to learn Detail-minded and being able to work under pressure  Proficient in Microsoft Office applications (eg PowerPoint, Excel, Word) Immediately available is preferred Benefits Our client offer 5-day work week, medical scheme, dental plan, life medical, discretionary bonus and good career prospect to the right candidate.

Eeer

Register below 6 websites once, complete online surveys every week, earn extra HKD 2000-4000 monthly :) (1) Toluna Per questionnaire: 15 to 50 HKD Payment methods: Gift vouchers / PayPal Join here: http://bit.ly/2wi33eX (2) Lifepoints Hong Kong Per questionnaire: 20 to 70 HKD Payment methods: Gift vouchers / PayPal / Electronic coupons Join here: https://bit.ly/2M9K0gf (3) OpinionWorld (JSW) Hong Kong Per questionnaire: 10 to 50 HKD Payment methods: Gift vouchers / PayPal / Electronic coupons Join here: https://goo.gl/r

About Zeal Group Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe 🌎 Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus 🚀 We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼 What You'll Be Doing Understand the staffing needs from hiring managers and develop effective recruitment strategies. Handle end-to-end recruitment cycle for front-line and business development role for HK and China team. Develop strong sourcing network to build and maintain a talent pipeline. Utilize various channels such as job boards, social media, networking events, and employee referrals to source high-quality candidates. Conduct resume screening, conduct interviews, assessing candidates for cultural fit, skills, and qualifications. Manage communication with candidates throughout the interview process and negotiate terms with selected candidates. Maintain up-to-date candidate records in the applicant tracking system (ATS). Keep abreast of the market conditions and share relevant insights with internal stakeholders Requirements What you'll need: 5 - 8 years of working experience in related to Talent Acquisition. Bachelor’s Degree holder of business-related discipline. Fluent in verbal & written both English and Chinese. Passion in acquiring new business knowledge in fast-paced environment. Self-starter and fast learner Able to multi-task, fast learner, good follow through, problem solving skill, good comprehension, customer relations and proactive mindset. . 

Register below 5 websites once, complete online surveys every week and earn extra HKD 2000-4000 monthly :) (1) Toluna Per questionnaire: 15 to 50 HKD Payment methods: Voucher / PayPal Join here: http://bit.ly/2wi33eX (2) Lifepoints Hong Kong Per questionnaire: 20 to 70 HKD Payment methods: Voucher / PayPal / Electronic coupon Join here: https://bit.ly/2M9K0gf (3) OpinionWorld (CIS) Hong Kong Per questionnaire: 10 to 50 HKD Payment methods: Voucher / PayPal / Electronic coupon Join here: https://goo.gl/r

Perform full spectrum of HR operations support including but not limited to recruitment & staffing activities, visa application, C&B administration, staff on-/off-boarding, employee attendance, learning, staff engagements, etc. Support logistical arrangements for new joiner onboarding and staff departure Maintain accurate employee record in HRIS and filing Assist & participate in staff events including staff annual dinner, training and seminar, cultural committee activities, etc. Liaise with internal stakeholders and service providers to support the HR operations Support ad-hoc tasks and projects as required. Requirements Bachelor Degree in any discipline, or equivalent to HKQF level 5 1 year working experience in Human Resources field Fresh graduates are welcome Self-motivated, energetic, well-organized and able to work under pressure A good team player with excellent communication and interpersonal skills Basic versed in Hong Kong Employment Ordinance and relevant regulations Good command of spoken and written English and Chinese Proficiency in MS Office Candidate with more experience will be considered as Officer Benefits Attractive remuneration package Career progression opportunities Discretionary performance bonus Medical & Dental insurance  Birthday leave Anniversary leave Study leave Study subsidy scheme Employee property loan / personal loan scheme Numerous other staff benefits